Shop 1 / 109 Main St Mornington (03) 5975 5965

Privacy and Security

This privacy policy sets out how Main Desire uses and protects any information that you give Main Desire when you use this website. Main Desire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Main Desire may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This website ("maindesire.com.au") is operated by Main Desire. This privacy policy only covers information collected at this website, and does not cover any information collected offline by Main Desire.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Main Desire-online, through our catalogs, or in our stores, or information you give us in any other way, such as by subscribing to our catalogs, email, or mobile messaging. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, driver's license number, birth date, and email address. We do not store credit or debit card numbers.

If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the services you request
  • To send you our catalogs and other offerings by mail
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
  • To notify you of product recalls or provide other information concerning products you have purchased
  • To improve our merchandise selections, customer service, and overall shopping experience

OTHERS WITH WHOM WE SHARE YOUR INFORMATION

We don't sell or share your private information. If we waned to do that we would ask your permission first.

COOKIES, WEB BEACONS AND HOW WE USE THEM

A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the Madison Island website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may register on the Main Desire website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your email name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

EMAILS

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Main Desire you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. This unsubscription is usually automated but some of our promotions may already have been in process before you submitted your request. If there are any problems please contact us.

ACCEPTANCE

By using this website, you accept the policies set forth in this Privacy Policy.

ANY QUESTIONS?

We'll be happy to provide additional information or answer any questions. Please:
Call (03) 5975 5965
Write:Main Desire
         Shop 1 / 109 Main St
         Mornington VIC 3931
Email:store@maindesire.com.au